This Privacy Policy describes how MapleV ("MapleV", "we", "our") collects, uses, and shares information when you visit our website, apply for a trade account, or place an order. MapleV, based in Greater Vancouver, sells aftermarket Tesla Model 3 and Model Y collision parts online to Tesla owners and body shops across Canada. This page is maintained by MapleV to answer common privacy questions about the MapleV website and account system.
The following providers process data on MapleV's behalf:
These providers are bound by their own privacy and security commitments. MapleV shares only the information each provider needs to perform its role.
We collect tax-related information (such as your shipping province and, where applicable, your PST registration number and reseller declaration) to charge GST/HST — and BC PST where required — correctly based on the delivery province. Registered resellers who provide a valid PST number may be exempt from PST on qualifying purchases.
We retain account and order records for as long as your account is active and as required by Canadian commercial, tax, and accounting laws. You may request deletion of your account at any time, subject to retention obligations for completed transactions.
MapleV publishes a public, read-only Model Context Protocol (MCP) endpoint so AI assistants and agents can look up our catalogue without scraping the website. It exposes four read-only tools — search_parts, get_part, list_categories and get_delivery_options — backed by the same published catalogue as our sitemap and product pages.
This endpoint requires no account, no API key and no sign-in, and we do not collect personal information through it. It does not set cookies, does not authenticate or identify callers, does not rate-limit by IP address, and does not write anything to our database — no request logs, no IP addresses, no query history are retained by MapleV. Our hosting provider may keep short-lived infrastructure logs as described under “Service providers (processors)”.
The endpoint returns only information that is already public on maplev.ca: part names, Tesla OE cross-references, categories, CAD list prices and delivery terms. It deliberately exposes no cart, checkout or payment tool, no per-SKU stock quantities, no trade or wholesale net pricing, and no supplier information. Full documentation is at maplev.ca/agents.md.
We use essential cookies to keep you signed in, remember language preferences, and run the cart. We also use analytics cookies set by Google Analytics 4 and Microsoft Clarity, which measure how the site is used and record session replays of page views, scrolling and clicks. If you accept the Google Customer Reviews prompt after an order, Google may set cookies or use similar technologies for that survey program. We do not use cookies for cross-site advertising and we do not sell personal information.
Analytics cookies are off by default for visitors in Québec, and for visitors whose browser uses French or an Eastern Canadian time zone: Google Analytics and Microsoft Clarity do not load until you press Accept in the cookie banner. For other visitors they are on by default. If your browser sends a Do Not Track or Global Privacy Control signal, we treat it as a refusal unless you accept in the banner. Anyone can accept or refuse at any time from Cookie settings at the bottom of every page, and you can also install Google's official Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout). Refusing does not affect ordering, delivery or account access.
We use industry-standard safeguards, including encrypted connections (HTTPS), authenticated database access, and role-based permissions. No system is perfectly secure; please use a strong, unique password and contact us immediately if you suspect unauthorized access to your account.
The MapleV site and accounts are intended for use by businesses and adults. We do not knowingly collect personal information from children.
We may update this policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page.
Several of the providers listed above are located outside Canada, or may process and store data outside Canada. While information is being processed in another country it is subject to that country's laws, and may be accessible to that country's courts, law enforcement and national-security authorities under those laws. MapleV remains accountable for personal information transferred to a provider for processing, and shares only what each provider needs to perform its role.
MapleV has designated a privacy officer responsible for compliance with British Columbia's Personal Information Protection Act. Privacy questions, access or correction requests, requests to withdraw consent, and complaints can be sent to [email protected], or by mail to MapleV (1580476 B.C. Ltd.), 10691 Shellbridge Way, Unit 180, Richmond, BC V6X 2W8, Canada. We respond to privacy requests within 30 days. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.
Questions? If anything in this policy is unclear, contact [email protected].